Rates and Reward Programs
Accommodation held by the Congress Managers has been secured at highly competitive rates for Congress delegates. In addition, delegates who are members of the listed reward programs can earn points by staying at the corresponding hotel. Members should provide their membership card to Reception when checking into the hotel.

Deposit
Rooms are being held by the Congress Managers on behalf of the delegates until 8th June 2010. All hotel accommodation bookings must be accompanied by a minimum one night's room rate or credit card details in order to secure a reservation. The Congress Managers will accept accommodation deposits up until 8th June 2010 and will settle the deposit with the hotel. Delegates must settle the balance of their account with the hotel concerned upon check out.

Late bookings can be made through the Congress Managers after 8th June 2010 but are subject to availability and credit card details are required to secure the reservation. One night's room rate will be deducted from the supplied card, by the hotel, if the reservation is cancelled or the delegate fails to arrive on the specified date.

How to book Accommodation
Accommodation can be booked when you complete the online registration form, on the registration page of this website. The Congress Managers will forward your contact details , reservation and deposit or credit card details to the hotel of your choice.

Change of Booking
Any change to a reservation must be notified to the Congress Managers and not directly to the hotel. Please note that any changes should be made to the Congress Managers by 22 nd June 2010 . Cancellations must be made in writing.

Late Arrivals
Please indicate when you register, or notify the Congress Managers in writing if you will arrive at your hotel after 1800 hours, failure to do so may mean that your room will be released.

Check-in and Check-out times
Many international flights arrive into Australia in the early morning. For many hotels, Check-in time is 3.00pm and Check-out time is 11.00am .  Should you wish to guarantee check-in before 3.00pm you will need to pre-book, and pay for the previous night. If you wish to guarantee a late checkout you will need to book for the next night.  These additional nights can be booked at the time of making your reservation. If required please indicate on your registration form

Hotel Check in Procedures
As per standard hotel policies and procedures delegates will be required to provide a credit card or full cash payment upon check in. This is to cover any incidental charges incurred during your stay and all remaining unpaid room nights, regardless if your booking was guaranteed by a deposit to secure your booking. 

The hotel will hold on your credit card, until point of check out, all unpaid accommodation nights reserved plus a daily amount for incidental charges. If you will be settling your accommodation account by cash you will be asked to pre pay for your accommodation in full plus a cash deposit for incidentals. Should you not utilize any incidentals during your stay the cash deposit, for incidentals only, will be refunded to you by the hotel upon check out.

Please note the daily incidental charge may vary across the listed hotels. 

Accommodation Refunds
The deposit is non-refundable at 8 th June 2010 and will also be forfeited if you do not arrive on the date for which you have booked. Cancellations must be made in writing.